Charlie Dempsey – Morrisons

Company: Morrisons

Role: Warehouse Shift Manager

I am currently a Shift Manager in an ambient warehouse, where I take responsibility for the late shift operations. My role involves overseeing the picking of the 24-hour dispatch, ensuring any remaining loads and goods-in tasks are completed for the day, and then setting up and launching the next 24-hour cycle. It’s a fast-paced role that requires strong organisation, clear communication, and the ability to make decisions quickly to keep everything running smoothly.

The role itself doesn’t require specific qualifications, but I progressed into this position through a Logistics Graduate Scheme, which required a minimum of a 2:2 degree. I studied Business and Economics at university, which gave me a solid foundation in analytical thinking and understanding how businesses operate.

I found the opportunity through a job site and was immediately drawn to the nature of the sector. Logistics is active, dynamic, and constantly changing – no two days are the same. I enjoy the need to think on my feet and work with a wide range of stakeholders every day, from warehouse teams to planners and store networks.

During school and previous experiences, I developed key skills that helped me realise I was suited to this type of role. I’ve always enjoyed working with numbers and problem-solving, but equally important were my people skills. Being involved in presentations and captaining a football team helped me build confidence, leadership, and communication skills, all of which are essential in my current role.

The best part of my job is seeing a well-thought-out plan come together. When a shift runs smoothly, targets are met, and we deliver a great service to stores, it’s incredibly satisfying. It’s a real team effort, and being part of that success is what makes the role rewarding.

My biggest career highlight so far has been successfully transitioning from the Graduate Scheme into a Level 3 operational role. That was always my goal when I started, so achieving it felt like a major milestone and a strong step forward in my career.

Logistics is a sector where you can develop quickly, take on real responsibility, and see the impact of your work every single day, which is what makes it such an exciting place to build a career.